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Terms of Service

Effective Date: March 9, 2026  |  Last Updated: March 9, 2026

Please read these Terms of Service carefully before using You Stay Forever. By creating an account or memorial page, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using You Stay Forever (“the Service”, “we”, “us”, “our”), you (“User”, “you”) agree to these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

2. Description of Service

You Stay Forever provides an online platform for creating and hosting digital memorial pages to honor and remember deceased individuals. The Service includes both free and paid (Premium) tiers with different feature sets. The Service is provided “as is” without warranties of any kind.

3. User Accounts & Eligibility

To create a memorial, you must provide a valid email address. You represent that:

  • You are at least 18 years of age, or are using the Service under the supervision of a parent or legal guardian.
  • All information you provide is accurate, current, and complete.
  • You are the next of kin, legal representative, or an authorized person acting on behalf of the deceased's family.
  • You are responsible for maintaining the security of your account and for all activities that occur under your account.

4. User Content & Intellectual Property

4.1 Your Content

You retain all rights to the content you upload, including photographs, biographical text, tributes, and other materials (“User Content”). By submitting User Content, you grant You Stay Forever a non-exclusive, worldwide, royalty-free license to store, display, and transmit your content solely for the purpose of providing the Service.

4.2 Content Standards

You agree not to upload or submit content that:

  • Infringes any third-party copyright, trademark, or other intellectual property rights.
  • Is defamatory, harassing, abusive, obscene, or unlawful.
  • Contains malware, spam, or unauthorized commercial solicitation.
  • Impersonates any person or entity or misrepresents your relationship to the deceased.

4.3 DMCA / Copyright Takedown

We respect intellectual property rights. If you believe that content on the Service infringes your copyright, please contact us at hello@youstayforever.com with a written notice that complies with the Digital Millennium Copyright Act (DMCA). We will respond to valid notices in accordance with applicable law.

5. Privacy & Data

By using the Service, you acknowledge and agree that:

  • We collect and store personal information you provide, including names, dates, photographs, and email addresses, solely to operate the Service.
  • Memorial pages set to 'public' are accessible to anyone on the internet. You are solely responsible for setting appropriate privacy levels.
  • We do not sell your personal data to third parties.
  • For full details, please review our Privacy Policy at youstayforever.com/privacy.

6. Service Availability & Continuity

6.1 No Guarantee of Continuous Service

While we are deeply committed to preserving your memories, we cannot and do not guarantee uninterrupted, permanent, or error-free access to the Service. The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control, including but not limited to natural disasters, acts of God, cyberattacks, force majeure events, or failures of third-party infrastructure providers.

6.2 Service Modification or Discontinuation

You Stay Forever reserves the right, at its sole discretion, to:

  • Modify, suspend, or discontinue any part of the Service at any time, with or without notice.
  • Permanently discontinue the entire Service, with a minimum of 90 days' prior written notice to registered users via email, where reasonably practicable.
  • Transfer or assign the Service, in whole or in part, to a successor entity in connection with a merger, acquisition, sale of assets, or other corporate transaction, without your consent.

6.3 Data Export

In the event of permanent Service discontinuation, we will make reasonable efforts to provide users with a data export option for a minimum of 30 days prior to shutdown, allowing you to download photographs and text content from your memorial pages.

6.4 No Liability for Data Loss

To the maximum extent permitted by applicable law, You Stay Forever shall not be liable for any loss, corruption, or unavailability of User Content or memorial pages, whether resulting from technical failures, discontinuation of the Service, unauthorized access, or any other cause.
In plain language: We will do everything we can to keep your memories safe. But like any online service, we cannot promise absolute permanence. If we ever need to shut down, we will give you at least 90 days' notice and help you save your content.

7. Premium Plans & Payments

7.1 One-Time Payment

The Premium tier is offered as a one-time payment of $100 USD, which grants access to Premium features as described on our Pricing page at the time of purchase. There are no recurring charges.

7.2 All Sales Are Final — No Refunds

ALL PURCHASES ARE FINAL AND NON-REFUNDABLE.

We do not issue refunds under any circumstances, including but not limited to: change of mind, accidental purchase, discontinuation of the Service, or death of the account holder. This no-refund policy applies equally to all users, whether on Free or Premium plans. Free plan users have not made any payment and are therefore not entitled to any monetary compensation of any kind.

By completing a purchase, you expressly acknowledge that you have read, understood, and agreed to this no-refund policy.

This policy is consistent with standard industry practice for digital services and is legally enforceable under U.S. law. No federal law requires refunds for digital service licenses.

7.3 Chargebacks

If you initiate a chargeback or payment dispute with your bank or credit card provider in bad faith after receiving access to Premium features, we reserve the right to suspend or permanently terminate your account without notice.

7.4 Feature Changes

We reserve the right to add, modify, or remove Premium features over time. No refund or compensation will be issued as a result of feature changes. The core memorial hosting function will remain available to Premium users for the lifetime of the Service.

8. Prohibited Uses

You agree not to use the Service to:

  • Create memorials for living persons without their explicit written consent.
  • Harass, bully, or target surviving family members of the deceased.
  • Use automated tools, bots, or scrapers to access the Service.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Use the Service for any commercial purpose without our prior written consent.
  • Circumvent any access controls or security features of the Service.

9. Termination

We reserve the right to suspend or terminate your access to the Service, at our sole discretion, without prior notice, if you violate these Terms or engage in conduct we determine is harmful to the Service, other users, or third parties. Upon any termination, no refund will be issued under any circumstances. You may request deletion of your memorial pages and account at any time by contacting hello@youstayforever.com.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU STAY FOREVER, ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF MEMORIAL CONTENT, LOSS OF REVENUE, OR EMOTIONAL DISTRESS, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED $100 USD.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless You Stay Forever and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights, including intellectual property or privacy rights.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may seek injunctive relief in court for intellectual property violations. YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION PROCEEDINGS.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and You Stay Forever with respect to the Service and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

14.4 Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes via email and/or by posting a notice on our website. Continued use of the Service after the effective date of any changes constitutes your acceptance of the new Terms.

14.5 Contact

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